How to Evaluate the Reputation of Fence Installation Companies?


Whether you need a fence contractor for residential or commercial purposes, finding one with a solid reputation is essential. There are multiple methods to assess the dependability of a company.

Asking for references and checking online reviews are good places to start.

Ask for References

Most reliable fence installation companies Forest Lake, IL, provide references or examples of their work as a part of their professional portfolio. Be sure to ask for these and the contact details of the clients who provided them. That is a great way to see firsthand how the company works and what it can do for you.

You can request references from previous clients who have undertaken similar projects. Ask about their experience with the company and what was good or bad about it. It will help you get an idea of whether or not the company can meet your expectations for quality fencing.

You can also ask about the company’s crew size if they have subcontractors, and how they’re scheduled to work on your project. Knowing this information can affect the speed and quality of work. It can also determine if the company can accommodate your needs for an installation date.

Check Online

A quality fence company will always have a solid reputation in the community. It means customers will speak well of them and refer them to their friends. It also means they’ll have a firm warranty policy and quickly address any concerns you may have after the installation.

When choosing a fencing contractor, check online for reviews. Most established fence companies have a Google Business listing where they showcase their honest reviews, and you can also find feedback on platforms.

It’s also a good idea to drive by their facilities and see how they present themselves. Having a clean, organized facility speaks to the quality of their work. It will also show how much pride they take in their own company and the professionalism of their employees. Once you’ve found a few local fence contractors, request a contract specifying the scope of work, timeline, payment schedule, type and amount of materials to be used, and a detailed description of what is included and excluded in the project.

Check the Better Business Bureau

Installing a fence may seem simple, but many minute elements must be considered. Selecting a local contractor with experience is essential because they will know the issues that could arise during the installation. They will learn how to contact the utilities to locate any lines before digging, and they will be able to assist you in obtaining a permit and verifying zoning.

When a fence company representative visits your home or property for an estimate, make sure they walk the entire area and take measurements for each fencing section you want installed. Ensuring that the quote you receive includes all materials and labor costs is essential.

The best way to evaluate a fencing company is by looking at their customer reviews on the BBB website or online. Most established fence companies should have a presence on these websites.

Ask Questions

When hiring a fence contractor, the more you know, the better. That’s why it’s essential to ask fence installation companies questions about their history, reputation, and experience level.

It’s also essential to determine how many people are on the crew and whether a supervisor or owner will be present on the job site. Ask if the company plans to use subcontractors, as well, and what their policies are regarding payment, contract details, cleanup, and removal of any existing fence materials and debris from your property after completion.

You can also get a good idea of a company’s reputation by looking at online reviews and testimonials. Be sure to check platforms like Google, Facebook, and Yelp. However, be wary of companies with many fake five-star reviews, as this is one tactic fly-by-night fence contractors sometimes employ to skew their ratings. You should also request a list of local references from the fence installer.